MBXSuite tool for troubleshooting Unity mailbox issues

I recently learned about a useful tool for troubleshooting Unity/Exchange mailbox issues. It's located in the \CommServer\TechTools folder, and it's called MBXSuite.exe.

To use it:

1) Select the user whose mailbox you want to test with.
2) Select the Unity service account you want to run as--usually UnityMsgStoreSvc.
3) Check "Verbose Diags"
4) Click "Logon Mailbox" and check the Diagnostics pane for errors.

Published: March 14 2008

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